What’s Your Talent?

We are always keen to hear from anyone who feels they have flair, whether that’s for customer service or software development. 

If you are looking for a new challenge, and want to find out more, please fill in the form below and we will be in contact: 

We are looking for an Customer Success Executive to join our expanding UK based team. The ideal candidate will have experience of supporting customers in a software/digital capacity. You will be based in our office in Cranfield Innovation Centre.

We expect every member of our team to contribute to the overall vision and strategy of our company; we are constantly striving to improve our product for our customers. You will be expected to offer your expertise on client calls/meetings. The ability to communicate at every level is essential.

The Customer Success Executive will:

• Managing incoming enquiries via email
• Working towards team and individual targets set by your line manager
• Relationship building with customers to work to tight deadlines
• Contacting customers with timely updates
• Maintain accurate, detailed customer records to ensure customer history is updated and accurately report
• Flexibility to cross-train across different roles/duties as the team requires

As a Marketing Executive at Guestia,  we are looking for:

• Quick at picking up new software/technology
• Strong analytical skills
• Have proactive not reactive customer focus with a desire to put the customer experience first
• Professional experience in dealing/communicating with customers
• Ability to translate technical themes into plain English and to communicate with both technical and non-technical audiences
• Ability to prioritise workload and work well under pressure
• Be a team player with a can do attitude
• Good IT skills
• Ability to work independently as well as part of a team

In addition, any or all of the following would be advantageous:

• Project Planning – Expertise in project planning and delivery.
• Organisational Skills – An especially organised account person, able to guide the client and ensure there is no discrepancy between client and company expectations.
• Multitasking – Ability to work on multiple projects. Great time management skills.
• Professionalism – Attention to detail and a professional manner.
• Communication Skills – self-starter with excellent initiative and communication skills.
• Relationship Skills – an exceptional track record delighting clients and developing client relationships.

In return Guestia can offer a fun and exciting environment in a fast-growing start-up with great opportunities for career progression. We can offer you:

• Competitive salary
• Company-wide bonus scheme
• Training & professional development budget
• Monthly healthy living/gym contribution
• Company team building events

We are looking for an Marketing Executive to join our expanding UK based team. The ideal candidate will have experience working across all marketing disciplines. You will be based in our office in Cranfield Innovation Centre.

We expect every member of our team to contribute to the overall vision and strategy of our company; we are constantly striving to improve our product for our customers. You will be expected to offer your expertise on client calls/meetings. The ability to communicate at every level is essential.

The marketing executive will:

• Develop Guestia PR, marketing and social plans for the year
• Develop PR plans around customer announcements
• Update and analyse the website content
• Create and post social content on LinkedIn and Twitter, including paid promotions
• Pitch and manage media interviews and features
• Produce copy and content for a variety of channels (website, customer communications and sales and marketing literature)
• Assist in the development of presentations and sales documents
• Create training materials for customers and partners
• Create and manage the quarterly customer newsletter, and other customer communications

As an Marketing Executive at Guestia,  we are looking for:

• Strong organisational skills, good time management and competent with prioritising workload.
• A personable, approachable and dedicated individual, who enjoys collaborating and working as a team.
• You’ll become an important member of the team, building positive relationships with clients and colleagues.
• Interested in technology, events and innovation sectors.
• Creatively minded and enjoys bringing new ideas to the table.

In addition, any or all of the following would be advantageous:

• Project Planning – Expertise in project planning and delivery.
• Organisational Skills – An especially organised account person, able to guide the client and ensure there is no discrepancy between client and company expectations.
• Multitasking – Ability to work on multiple projects. Great time management skills.
• Professionalism – Attention to detail and a professional manner.
• Communication Skills – self-starter with excellent initiative and communication skills.
• Relationship Skills – an exceptional track record delighting clients and developing client relationships.
• Experience managing project budgets: from creating estimates to managing spend, tracking & reporting.
• Tech Marketing Experience – experience or passion working in technology sector a bonus

In return Guestia can offer a fun and exciting environment in a fast-growing start-up with great opportunities for career progression. We can offer you:

• Competitive salary
• Company-wide bonus scheme
• Training & professional development budget
• Monthly healthy living/gym contribution
• Company team building events